Quay West Suites Melbourne, Melbourne - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

26 Southgate Avenue, Melbourne, Australia, 3000

Quay West Suites Melbourne is a 5-star all-suite hotel set amongst Southbank's cosmopolitan promenade overlooking the Yarra River, featuring a 0 miles magnesium mineral pool, spa, sauna, and a modern gym with cardio equipment.

Apartment-Style Luxury Suites

The Quay West Suites Melbourne offers self-contained apartments with full kitchens, laundry facilities, separate living areas, and private balconies - many showcasing Melbourne skyline views.

Restaurant and Bar

Jarrah Restaurant serves locally-sourced modern Australian cuisine in a 50-seat dining room, while the bar features an outdoor terrace overlooking the city skyline.

Wellness and Recreation

The hotel's fitness center includes free weights and cardio machines with entertainment systems, complemented by a magnesium mineral pool designed for therapeutic benefits.

Central Southbank Location

Quay West Suites Melbourne positions guests within walking distance of Federation Square, Arts Centre Melbourne, and Crown Casino, with Flinders Street Station nearby.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior One-Bedroom King Suite

Max:

3 persons

52 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Deluxe King Two Room Suite

Max:

5 persons

88 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Coffee machine

room details

Check Prices

Superior Two-Bedroom King Suite

Max:

5 persons

88 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Melbourne3000 ft

Airports

Essendon Fields (MEB) 10.6 mi

Tullamarine (MEL) 14.9 mi

Train

Flinders Street Station1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 35 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun terrace
Steam room
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

26 Southgate Avenue, Melbourne, Australia, 3000

Map view

street view

26 Southgate Avenue, Melbourne, Australia, 3000

City landmarks

Casinos

Crown Melbourne

4600 ft

Stadiums

Melbourne Cricket Ground

1.2 mi

Gallery

National Gallery of Victoria

2100 ft

Aquarium

SEA LIFE Melbourne Aquarium

3600 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.2 mi

Birdwood Ave

Shrine of Remembrance

5000 ft

btwn Spring & Elizabeth Sts

Collins Street

3500 ft

Mall

Block Arcade

2700 ft

Market

South Melbourne Market

1.3 mi

Parking area

Docklands Stadium

1.3 mi

Museums

Old Melbourne Gaol

1.2 mi

Museums

Immigration Museum

2800 ft

Parks

Fitzroy Gardens

1.1 mi

Libraries

State Library Victoria

4600 ft

Stadiums

Rod Laver Arena

5300 ft

Events

Melbourne Convention and Exhibition Centre

5000 ft

Little Bourke Street

Chinatown

4600 ft

Carlton Gardens 11 Nicholson Street

Royal Exhibition Building

1.6 mi

Monuments and Landmarks

Cooks' Cottage

1.0 mi

Museums

Old Treasury Building

4700 ft

Public Building

Parliament House of Victoria

1.0 mi

Museums

Melbourne Museum

1.6 mi

Nearby

7 Riverside Qy Southbank

Eureka Skydeck

1200 ft

Gallery

Melbourne Arts Center

1400 ft

Square

Federation Square

1700 ft

Flinders Street Federation Square

Acmi

1900 ft

Church

St. Paul's Cathedral

1800 ft

Hosier Lane

1200 ft

Broadway Theatre

State Theatre

1000 ft

River

Yarra River

1700 ft

Restaurants

Sake Restaurant & Bar

900 ft

100 St Kilda Rd Hamer Hall

The Deck Restaurant

200 ft

Upper Level Southgate Southgate Centre

Fatto Bar and Cantina

400 ft

100 St Kilda Rd

Bluetrain

500 ft

Southgate Complex

Protagonist

800 ft

100 St Kilda Rd

Teatro

900 ft

Southbank Promenade Tenancy A Hamer Hall

Waterfront

1500 ft

Southgate Avenue Shop 20/3

Waterslide Bar

300 ft

3 Southgate Ave Shop MR3 Mid Level East End

Chin Chin

2900 ft

Target Centre 222 Bourke St

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

9.4

Location

10.0

Service

9.6

Dining

8.4

Alfred

United States of America, February 2025

7.4/10

I had a fantastic stay at Quay West Suites Melbourne! The location was ideal, with easy access to Southbank and a variety of dining options nearby. My room was comfortable and well-equipped, although I would have appreciated a more modern kitchen setup. Overall, the service was attentive and friendly, making my experience enjoyable. 😊

Rooms

9.0

I stayed in a one-bedroom apartment with a stunning view of Southbank. The full kitchen and laundry facilities were perfect for my needs, but the kitchen could use some updates as it felt a bit dated. The cleanliness was notably impressive.

Service

10.0

The staff were incredibly friendly and welcoming throughout my stay. They went above and beyond when I received a complimentary bottle of champagne for my birthday, which added a special touch to my experience.

Location

10.0

The hotel is perfectly situated on Southbank, making it easy to explore nearby attractions like the CBD and various restaurants. I loved being able to walk along the river and enjoy the vibrant atmosphere of Melbourne.

Dining

8.0

I enjoyed the buffet breakfast, which offered a solid selection of hot and cold options. While not the most extravagant, it provided a great start to my day with fresh fruits and delicious coffee.

Facilities

8.0

The leisure facilities, including the indoor saltwater pool and hot tub, were enjoyable, but seating was limited at times. Service at the restaurant was pleasant, and I appreciated the room service options available.

William

United States of America, February 2025

5.4/10

I had a fantastic stay at Quay West Suites Melbourne. The views from my room were simply stunning, overlooking the Yarra River and the city. The staff were incredibly friendly and attentive, making my experience even better. However, I did face a couple of minor issues with parking and climate control in the apartment.

Rooms

9.0

My one-bedroom apartment was spacious and comfortable, with a nice balcony for fresh air. I appreciated the quietness and the comfort of the bed. However, I noticed that the apartment's climate control didn't work very well.

Service

10.0

The service from the staff was excellent. They greeted me every time I came and went, and any request I made was handled promptly. They even went above and beyond to accommodate my needs, which made for a very pleasant experience.

Location

10.0

The location was perfect, right along the Yarra River and close to major attractions and public transport. It was a quiet area while still being easy to access the bustling city life.

Dining

9.0

I enjoyed the buffet breakfast, which had a great selection. The barista coffee and made-to-order eggs were a nice touch. I didn't order room service, but I appreciated the option.

Facilities

8.0

The facilities were excellent, but I wish there had been more parking spots available for visitors. Access to trams and other transport was convenient, which made up for some of that inconvenience.

Joe

United States of America, November 2024

5.4/10

My stay at Quay West Suites was fantastic overall, with the location and service being highlights. The rooms were clean and well-equipped, but I encountered a few minor inconveniences with the spa availability. Overall, I had a wonderful experience and would highly recommend it for anyone visiting Melbourne.

Rooms

9.0

My One-Bedroom suite was spacious, featuring a full kitchen and a comfy bed. The balcony offered a beautiful view, though the arrangement of the bathroom could be better.

Service

10.0

The customer service was really good. The staff was friendly and engaging, always ensuring I had everything I needed. They even handled my airport transfer seamlessly!

Location

10.0

The location is unbeatable, situated right on the south bank and within walking distance to many attractions, restaurants, and shops.

Dining

9.0

Breakfast provided a variety of delicious options. I especially enjoyed the fresh fruits and pastries every morning.

Facilities

8.0

The spa, pool, and gym facilities were great, but I found it a bit challenging to access the spa during peak times.

Don

United States of America, November 2024

5.4/10

I recently stayed at Quay West Suites Melbourne for a romantic getaway, and I couldn't have been happier. The spacious room had stunning views, a comfy bed, and a well-appointed kitchen. The staff were friendly and helpful, making me feel right at home. The only downside was that I wished I could have stayed longer!

Rooms

10.0

The one-bedroom suite was spacious, clean, and featured a lovely balcony with views. I really appreciated the quality kitchen supplies and Nespresso coffee machine.

Service

9.0

The staff greeted me with warmth and professionalism. They were attentive to my needs, whether it was providing directions or assisting with laundry issues.

Location

10.0

The location is fantastic! It's super convenient to walk to restaurants, cafes, and attractions like the NGV and Royal Botanic Gardens.

Dining

9.0

While breakfast had a limited range, it was of excellent quality and the service was great. I enjoyed trying out the local dining options nearby, which were plentiful.

Facilities

9.0

The facilities were very good, including room service and helpful housekeeping. It was a pleasure to have the option for car hire and airport transfers.

Michael

United States of America, October 2024

7.0/10

I had a fantastic stay at Quay West Suites Melbourne. the views from my room were simply amazing, especially at night. The staff were incredibly accommodating and attentive, which made the experience even more enjoyable. While I did have a few minor issues with breakfast service, the overall atmosphere was welcoming and friendly. I'd definitely recommend it and plan to return!

Rooms

10.0

The room was spacious and clean, with excellent views of the river and city skyline. The comfort of the bed was a highlight for me.

Service

9.0

The staff were professional, accommodating, and friendly. Malcolm at check-in was especially helpful and made a great first impression.

Location

10.0

The location is central, making it easy to access restaurants and attractions. I loved the proximity to river walks and the tram system.

Dining

7.0

Breakfast was tasty, though the service in the restaurant could use some improvement. I enjoyed the variety available.